Assertiveness
Teaches the different areas of assertiveness and supplies a script to follow when being assertive. Also provides the different levels of assertion and demonstrates with role-playing activities.

Clear communication . Know your patterns . Script for clear communication . Preventive assertion . Staying respectful while getting resistance . Assertively coping with criticism . Body language . Positive persuasion . Case studies

 

This module may be presented in combination with any of the other modules to provide the most appropriate skills set for the participants. Furthermore, specific portions may also be extracted as necessary, again to customize the presentation.

Modules available in Vancouver, BC. For more information, email Sandy@softskillsforsuccess.com.